ACPD presented 5 ADA Hero Awards for drivers and dispatch personnel who have demonstrated an exceptional performance.
The Regional Leadership Academy presented their project to collect ridership data for riders using Access-a-Ride. Data will be used to identify para-transit needs.
ACPD encouraged RTD to provide signage for high-block entrance on light rail trains. Hope is to discourage people using ramp that is designed to accommodate people with mobility issues.
ACPD recommended RTD to educate riders on how to identify late or cancelled routes through media and communication devices. Some of the tools identified (but not limited to):
RTD Rider Alert App
RTD Next Ride Option
NBC Channel 9 morning alerts
RTD support line 303-299-6000