Topic 1 – RTD Board Perspective on Operator Shortage, General Manager Search, and Reimagine RTD – Jeff Walker, RTD Director (District D) Q & A
- Driver Operating Shortage
- Service changes every 4 months
- Reductions often happen in less dense areas
- Currently down operators (60 LRT, 80 Bus)
- Usually lose about 20 drivers per month for various reasons
- New GM for RTD
- Interviewing 5 candidates
- Reimagine RTD
- Trends from other agencies – increase frequency on high ridership routes, and cut on lower ridership routes
- Higher cross-town frequency
- Less coverage but more frequency overall
- Changes to help RTD at State level
- Only 2 other agencies with elected board – both in Oakland
- Certain legislation limits RTD’s powers – percent of funding, fares, parking fees
- Hybrid services in areas that experience service cuts
- e. Flex Ride, DU Chariot, Pre-B Line service
- Vulnerable population and transit-dependent riders who live in areas that receive service cuts
- Some cuts are just to bus stop locations, not service
Topic 2 – Snow Plowing Practices and 2020 Paving Program — Pat Kennedy, Denver Dept. of Transportation and Infrastructure
- Currently CCD does not use de-icer on residential streets, and only plow once every 24 hours, as compared to 2-3 times on collectors and arterial
- Liquid de-icer is used in the CBD, granular is used everywhere else
- All de-icer only works until 15 degrees
- If having issues then call 311 line
Topic 3 – The Future of Bike and Scooter Share in Denver — Nick Williams, Denver Dept. of Transportation and Infrastructure
- DOTI will release an RFP for e-scooters and bikes in 2020
- Hope to have better regulation over less providers
- May have community involvement in selection – unsure as of yet
Next meeting Thursday March 12 at 6 pm at 1201 Williams Street 19th floor
If you’re reading this, you have likely used GoGo or have thought about utilizing our service. Did you know that GoGo is more than a phone number to request rides through? We have certain features geared directly towards our caller’s needs that put us above going through any app to get a ride. Read below to learn more about what we do, why we do it, and things about GoGo you may not have known about!
Our GoGoGuardians
Anytime you request a ride through GoGo, our system will filter through a checklist of things to ensure your ride goes smoothly. For example, if we think you’re requesting a ride from a place with multiple entrances that a driver could potentially be waiting at, we’ll work with you to ensure the driver goes to the right entrance. The team that works with you and our drivers is called our GoGoGuardians. These GoGoGuardians monitor rides, ensure pickup notes are communicated to drivers, as well as facilitate proper pickups.
Driver & Car Screening
We auto-filter drivers based on your needs. Don’t like hopping into larger cars? Need extra room for your walker? We can detect which cars don’t meet your requirements and match you with a more suitable ride. And as always, we only match our GoGo’ers with 4.5 star-rated and above (out of5)
Customer Advocacy
If you ever need to dispute a charge, write feedback about a driver, or send a general support message to the rideshare company, we’ll handle that for you. Just let us know so we can advocate on your behalf and make sure to keep you updated on any response you receive. We know disputing a cancellation fee is troublesome, let us go through that process for you.
Keep Loved Ones In The Loop
Not only will we be monitoring your rides, but you can also have a trusted friend or family member receive text message updates on the driver/cardetails, your trip status, and any updates you may receive along the way.
And just in case you haven’t yet…
Click Here To Register For GoGoGrandparent
Know someone that would be perfect for GoGoGrandparent?
Become A GoGoGrambassador
GoGo Gift Cards
Give the gift of independence with a GoGo Gift Card. You can add gift credit to existing accounts or start new ones. Purchase it for someone who doesn’t have their own credit card on file or make it a great gift!
Sign up for GoGoGold
Ask us to ask your drivers to ring the doorbell, walk you to your car, and/or make extra stops. You can get transferred directly to an operator, get one cancellation fee forgiven per month, and get free credits on your birthday!
Sign up to be a Gold Client now, and get the first month free!
- Read the announcement
- Submit a proposal
- Deadline: 11:59 p.m. Eastern on February 14, 2020
Qualified applicants living with disabilities are encouraged to apply. Please feel free to share the information below with your network(s).
- Accessibility Inspections Specialist: https://denver.wd1.myworkdayjobs.com/CCD-denver-denvergov-CSC_Jobs-Civil_service_jobs-Police_Jobs-Fire_Jobs/job/Downtown-Denver/Accessibility-Data—Inspections-Specialist—Denver-Division-of-Disability-Rights_R0024942
- ADA Project Manager II: https://denver.wd1.myworkdayjobs.com/en-US/CCD-denver-denvergov-CSC_Jobs-Civil_service_jobs-Police_Jobs-Fire_Jobs/job/Downtown-Denver/ADA-Project-Manager-II—Division-of-Disability-Rights_R0026056
- ADA Architectural Access Manager: https://denver.wd1.myworkdayjobs.com/en-US/CCD-denver-denvergov-CSC_Jobs-Civil_service_jobs-Police_Jobs-Fire_Jobs/job/Downtown-Denver/ADA-Architectural-Access-Manager—Division-of-Disability-Rights_R0026055
At the Boulder County Jail, incarceration means an immediate mental health evaluation, and it begins at the booking desk.
That’s because Boulder County Sheriff Joe Pelle has been a long-time proponent of providing mental health treatment as a way to keep people with mental illness from returning to jail.
“You have to decide,” he said, “what your philosophy is going to be. And if it’s warehousing (people) and security, this problem’s never going to get solved.”
Pelle has seen the need for mental health services grow exponentially since 2002.
“When I became sheriff, 13% of the inmates in our jail had an access one mental health diagnosis,” he said. “They had been diagnosed with schizophrenia or bipolar issues.”
Now, on some days, up to 60% of the jail population is receiving mental health services.
“We will see everything from a unique situational depression all the way up to the most severe where someone is actively psychotic or has suicidal attempts,” said Melanie Dreiling, a registered nurse and the jail’s health service administrator.
Her job is to help stabilize inmates so they can enter ongoing programs to help them normalize their lives and activities.
“A lot of our clients that come in here, this is the first time they will get treatment. This is the first time they might even get diagnosed,” said Boulder Sheriff Commander Tim Oliveira who heads the jail’s programs and support services.
“Once somebody is stabilized from an acute illness… they can progress through the jail,” Oliveira said.
Inmates can receive ongoing medications if they need them, along with one-on-one counselling as well as therapeutic support groups. These are services Oliveira said are now essential in the Boulder County facility.
“Jails are becoming these mental health institutions,” he said. “Because people don’t have anywhere else to go.”
“The longer they are with us, the better they thrive,” explained Melanie Dreiling. “We really see people go from being actively psychotic to being a healthy, normal stable person when they leave our jail.”
And just as important, and essential, in the Boulder model is the Partnership for Active Community Engagement (PACE) program for those who don’t go on to prison, but are allowed back into the community on probation.
“We’ve put the probation officer, mental health provider, community health, public health provider, a and a case manager all under one roof,” said Sheriff Joe Pelle. “So that they’re not just leaving our jail without access to medication or without access to support.”
The goal of this program is to coordinate with prosecutors, judges, and the parole system to stop recycling the same people through the criminal justice system without any hope of success.
One example is Joe Dankowski, who suffers from bipolar disorder and schizophrenia. He had been in and out of the Boulder jail for years. He said without the help he received while incarcerated and the ongoing services he gets through the pace program, he would be dead.
“I know what I need to do to have a clear mind, to get back on track,” said Dankowski. “I have a big support. I have a huge support system.”
Matt Jaekel, manager of the Boulder County PACE program, said Joe Dankowski is one of about 100 clients served annually.
“We provide people structure,” he said. “Our entire team knows who you are. You see them daily. We build relationships, but you also have the probation element that’s here to around accountability for attendance and participation.”
Joe Dankowski said he was out of control: fighting, using drugs, not taking proper medication for his condition, and being charged with felonies. He kept cycling in and out of jail. But not anymore. He said he now understands his illness, and his treatment.
“It’s remarkable,” said Jaekel. “He’s the same personality, absolutely, and he’s a person who believes in himself.”
While Jaekel acknowledges the upfront costs for the PACE program are expensive, he argues that treatment for patients like Dankowski, versus putting them in jail, is a bargain for taxpayers
“It costs more to put a person in jail and keep them there per day than it does to utilize our services,” he said.
Boulder County Sheriff Joe Pelle agrees and said he has real numbers to illustrate how the overall program benefits taxpayers. He said Boulder County tracks a target group of inmates who were continually in and out of jail before getting needed mental health services and entering the pace program.
“We’ve had a savings of about 10,000 jail bed days a year with a group of 50 or 60 people participating in that program,” he said. “It’s a lot of money.”
If you need mental health services, contact Colorado Crisis Services for confidential support: 844-493-TALK (8255) or text “TALK” to 38255.